Glory Software Technologies (“we”, “our”, “us”) values our customers and aims to provide clarity regarding cancellations and refunds. By using our services, you agree to the terms outlined below.

1. Cancellation Policy

  • You may request to cancel a service or order by contacting us at srihari@glorysoftware.com.

  • Cancellation requests should be made prior to the commencement of the service or delivery of the product.

  • Once the service has started or the product has been delivered, cancellations may not be accepted.

  • Any approved cancellation will be confirmed via email.

2. Refund Policy

  • Refunds are considered only for services not yet delivered or products that are defective/damaged on delivery.

  • To request a refund, contact us within 7 days of the purchase or delivery. Include your order/invoice details.

  • Refunds will be processed using the original payment method used for the purchase.

  • Processing Time: Refunds may take 5–10 business days depending on your bank or payment provider.

3. Non-Refundable Items

The following are non-refundable:

  • Services that have been fully delivered and accepted

  • Digital products or software once downloaded or accessed

  • Products returned without original packaging or in damaged condition due to misuse

4. Partial Refunds

  • Partial refunds may be issued at our discretion if only a portion of the service/product is delivered or if there are minor issues.

5. Contact Us

For cancellations or refund requests, please contact:

Glory Software Technologies
Email: srihari@glorysoftware.com